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Finding Device Identifiers

How to find your IDFA


Using Real Time

The easiest way to get a device's IDFA is by using Real Time in your dashboard once your app is integrated with the Upsight SDK.

Simply click on an event and search for ids.idfa. For example, the IDFA will look something like 236A005B-700F-4889-B9CE-999EAB2B605D.

Using Console Log

  1. Connect your device to your computer via USB cable.
  2. Check the console log on your computer. To learn how to check the console log, see the iOS console logs article.
  3. Open the app that you have integrated the Upsight SDK with.
  4. Search for ids.idfa in the console log.

By searching for the ids.idfa parameter in the console log, you can find the IDFA. For example, the IDFA will look something like 236A005B-700F-4889-B9CE-999EAB2B605D.

Note If the "Limit Ad Tracking" setting in Settings-> Privacy->Advertising is on, Upsight will ignore the IDFA sent, which effectively means the device will be unrecognizable to Upsight (i.e. it will be treated as a new device, it will not act as a test device even if it is registered as a test device with the proper IDFA, no user activity will be tracked, etc.)

You can also reset your IDFA from this screen. If you do a full hardware reset on your device, your IDFA will be reset to something else.

How to find your IDFV


Using Real Time

The easiest way to get a device's IDFV is by using Real Time in your dashboard once your app is integrated with the Upsight SDK.

Simple click on an event and search for ids.idfv. For example, the IDFV will look something like C305F2DB-56FC-404F-B6C1-BC52E0B680D8.

Using Console Log

The easiest way to get a device's IDFV is by checking your console log while opening your app that is integrated with the Upsight SDK.

  1. Connect your device to your computer via USB cable.
  2. Check the console log on your computer. To learn how to check the console log, see the iOS console logs article.
  3. Open the app that you have integrated the Upsight SDK with.
  4. Search for ids.idfv in the console log.

By searching for the ids.idfv parameter in the console log, you can find the IDFV. For example, the IDFV will look something like C305F2DB-56FC-404F-B6C1-BC52E0B680D8.